1. What is a transfer pending card?
1.a. A transfer pending card is a card that is in the process of being transferred between users or being paid for.
2. How do I check the status of my transfer pending card?
2.a. You can check the status of your transfer pending card by accessing your Arena Club order history page. This can be done through the dropdown menu in the top right corner of the website.
3. What happens if the payment method used to purchase a transfer pending card fails?
3.a. If the payment method used to purchase a transfer pending card fails, the transaction will be reversed, and the card will return to the original user's showroom.
4. How long can a transfer pending card remain in that state?
4.a. The transfer pending state lasts until the payment is successfully processed through Stripe. This takes between 1-5 days.
5. What happens if a payment method used in an offer with cash fails?
5.a. If the payment for an offer with cash fails, the transaction will be reversed, and the card will return to the original user's showroom.
6. Will my submission or retrieval orders be processed before your payment succeeds?
6.a. No, submission orders and retrieval orders will not be processed until the payment succeeds through Stripe.
7. Can Arena Club help me with payment issues or other problems involving transfer pending cards?
7.a. If you encounter any payment issues or other problems involving transfer pending cards, you can contact Arena Club for assistance. We will do our best to help resolve any issues you may encounter.
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