Jesse Glass

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Activity overview

Latest activity by Jesse Glass
  • Jesse Glass created an article,

    What countries does Arena Club ship cards to?

    Currently we only support shipping to US addresses. If you are sending cards and slabs to grade and vault, please print your own shipping label. Inbound customs into the US is your responsibility.

  • Jesse Glass created an article,

    Who owns the cards in the Arena Club vault?

    Each card in the Arena Club vault is tied to a unique DPOC (digital proof of claim) on the blockchain and is viewable in its owner's showroom on the card detail page. The DPOC owner is effectively ...

  • Jesse Glass created an article,

    What countries does Arena Club support for seller accounts?

    Currently, Arena Club does not extend seller account support to individuals or entities located outside the United States. While you may purchase cards or slab packs as an international customer, t...

  • Jesse Glass created an article,

    How long does it take to retrieve cards from my showroom?

    If you request a retrieval for 20 cards or fewer (even 1), we'll ship your cards from the vault within 4 business days. For requests of 21 cards or more, we'll ship them out within 10 business days...

  • Jesse Glass created an article,

    What is your grading turnaround time?

    Our standard turnaround time is 10 days from the start of processing your order. For Grade and Vault orders: Your graded cards will be displayed in your showroom within the 10-day timeframe. For Gr...

  • Jesse Glass created an article,

    Can I search for a specific card?

    Yes, you can search the marketplace for all cards stored in the Arena Club vault on the marketplace here.

  • Jesse Glass created an article,

    How do I find a specific user's showroom?

    To find a specific showroom, simply visit our Showrooms page here. Type in their username in the search bar to find their showroom. Enter the desired username into the search bar, and their showroo...

  • Jesse Glass created an article,

    How quickly do I get paid out for marketplace sales?

    Funds are transferred to your Stripe Connect Express account as soon as the purchase payment clears, which can take 1-3 days. As soon as funds land in your Stripe account, they are transferred to y...

  • Jesse Glass created an article,

    I am having problems accessing the Stripe Connect Express dashboard.

    Please contact Stripe Support here. They can help answer questions about onboarding information needed to get your account setup and any issues with two factor authentication logging in to your das...

  • Jesse Glass created an article,

    Is there a fee to remove my cards from the vault?

    Yes, there is a fee of $1 per card plus shipping when you retrieve cards from the vault.