Matt Farrell
- Total activity 193
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Activity overview
Latest activity by Matt Farrell-
Matt Farrell created an article,
Why is the buyback payout different when I apply a discount code
First, we figure out the discount percentage by dividing the discount amount by the total of the subtotal and any fees. Then, we apply that discount percentage to the subtotal to find the new price...
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Matt Farrell created an article,
How long before I can ship my card from the vault without a penalty?
Shipping costs are the same at any time. Your intent to use the vault doesn’t affect when you can retrieve cards or how much you’re charged for retrievals; it is solely for compliance with state re...
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Matt Farrell created an article,
What if I want to vault my cards but selected ‘no’ as my vaulting preference?
Sales tax cannot be refunded. For future purchases, update your vaulting preferences to select “vault” as the default setting. Go Back To Arena Club
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Matt Farrell created an article,
What happens if I want to immediately retrieve my cards but select vault as my default preference?
If you choose to initially retrieve your cards right away after selecting vault as your default preference, you may be responsible for any applicable sales tax. Please consult with a tax advisor fo...
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Matt Farrell created an article,
Will I see sales tax in my order history?
Yes, any applicable sales tax will be reflected in your order history. Go Back To Arena Club
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Matt Farrell created an article,
How am I charged for sales tax?
If you set your vaulting preference to intend to retrieve your cards immediately, our payment processor, Stripe, will automatically calculate and apply sales tax based on your billing address at ch...
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Matt Farrell created an article,
What if I don’t want to vault and prefer my cards shipped immediately?
If you don’t want to vault your cards and prefer them shipped immediately, update your vaulting preference to “no” in your settings. Sales tax will be applied at the time of purchase, and you can r...
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Matt Farrell created an article,
What happens if I don’t set a vaulting preference?
If you don’t have a saved preference, you’ll be prompted to set one during checkout. You won’t be able to complete your transaction without indicating your vaulting intention. Go Back To Arena Club
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Matt Farrell created an article,
How do I update my vaulting preference?
You can update your vaulting preference anytime in “Account Preferences” under your account settings. This lets you choose whether you intend to keep future purchases vaulted or retrieve them right...
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Matt Farrell created an article,
How does the vaulting preference feature work?
Your vaulting preference is saved as your default for every purchase, so once you set it, you don’t need to select it for each transaction. You can change this preference anytime, and Arena Club wi...