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  1. Arena Club
  2. Shipping

Shipping

  • For card submissions where should I send my cards?
  • What happens if I don't follow the proper shipping guidelines?
  • Can I ship multiple orders together?
  • How should I ship my cards?
  • What happens if I don’t pay customs duties or taxes?
  • Who pays duties and taxes on international shipments?
  • Do I need to prepare anything for customs?
  • What customs documents are included?
  • How does customs clearance work?
  • Do you provide pre-paid labels for submissions?
  • What carriers does Arena Club use for retrievals?
  • If my package is lost or damaged, does insurance pay the full declared value?
  • How do I ship / retrieve my cards out of the vault?
  • What countries does Arena Club ship cards to?
  • Can I drop off cards at your office?
  • What is the protocol if there is an error during shipping?
  • Can I submit all my items together or do they need to be submitted separately?
  • How can I update or change my address on my account or current order?
  • What is Declared Value?

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